TERMS OF USE

Terms & Conditions and Privacy Policy for WelcomeStay.com.sg

1.1 ACCEPTANCE OF TERMS 

By accessing and using WelcomeStay.com.sg ("the Website"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree, please refrain from using the Website.ACCEPTANCE OF TERMS 

1.2 USER REGISTRATION

• Users must register an account to access property listings and submit inquiries.

• You agree to provide accurate and current information during registration.

• You are responsible for maintaining the confidentiality of your login details.

• By submitting an inquiry, you consent to receiving communications from relevant accommodation providers and/or their agents regarding your rental request.

1.3 USE OF WEBSITE

• The Website is a search portal for student rental accommodations and does not own, lease, or manage properties.

• Property listings are provided by third-party landlords/agents, and WelcomeStay does not guarantee their accuracy.

• Users must verify property details independently before making rental decisions.

1.4 PROHIBITED ACTIVITIES

Users must not:

• Submit false or misleading information.

• Use the Website for fraudulent, illegal, or commercial purposes.

• Harass landlords, agents, or other users.

• Scrape, copy, or redistribute property listings without permission.

1.5 LIMITATION OF LIABILITY

• WelcomeStay is not liable for:

• • Rental agreements between users and landlords.

  • Property conditions, disputes, or financial losses.

  • Technical issues, data breaches, or service interruptions.

1.6 TERMINATION OF ACCESS

WelcomeStay reserves the right to suspend or terminate accounts for violations of these Terms.

1.7 CHANGES TO TERMS

WelcomeStay may update these Terms at any time. Continued use of the Website constitutes acceptance of changes.

PRIVACY POLICY

1. INFORMATION COLLECTED

WelcomeStay collects:

• Personal Data: Name, email, phone number, university, and rental preferences.

• Usage Data: IP address, browser type, and interaction with listings.

2. USE OF DATA

Your information is used to:

• Facilitate property searches and connect you with landlords.

• Improve services and personalize user experience.

• Send notifications about new listings or promotions (opt-out available).

3. DATA SHARING

• Landlords/Agents: Your contact details (name, email, phone number) will be shared only when you submit an inquiry, and you expressly authorize these parties to contact you regarding the property.

• Third-Party Services: Data may be shared with payment processors, analytics tools, or legal authorities if required.

4. DATA SECURITY

• We implement encryption (SSL) and secure storage to protect user data.

• However, no online system is 100% secure, and users share information at their own risk.

5. USER RIGHTS

• You may request access, correction, or deletion of your data by contacting us.

• You can unsubscribe from marketing emails.

6. COOKIES AND TRACKING

• The Website uses cookies for functionality and analytics.

• Users can disable cookies via browser settings, but some features may not work.

7. POLICY UPDATES

Changes to this Privacy Policy will be posted on the Website. Continued use implies acceptance.

Contact Information

For questions about these Terms or Privacy Policy, contact:

Email: enquiry@welcomestay.com.sg